At Held in Resonance, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our services.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, and any health or personal history information you choose to share when booking a session or filling out a contact form.

• Usage Data: Like most websites, our site automatically collects non-identifying information, such as your IP address, browser type, and the pages you visit.

• Cookies: We use cookies to improve your browsing experience and analyze website traffic.
   

2. How We Use Your Information

We use the information we collect to:

• Schedule and provide sessions, workshops, or consultations.

• Respond to your inquiries and provide customer support.

• Send newsletters or service updates (only if you have opted in).

• Maintain and improve the functionality of our website.
   

3. Third-Party Service Providers

We do not sell your personal data. We only share information with trusted third-party services necessary to operate our business, such as:

• Website Hosting & Analytics: Our website platform and analytics providers.

• Booking & Payments: Secure processors (e.g., Stripe, PayPal, or Acuity Scheduling) that handle your transaction data according to their own privacy standards.

• Email Marketing: Service providers used to manage our mailing list.
   

4. Data Security & Retention

We implement reasonable security measures to protect your data from unauthorized access. We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
 

5. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to the personal information we hold about you.

• Request corrections to any inaccurate information.

• Withdraw your consent for data processing at any time.
   

6. External Links

Our website may link to external sites. We are not responsible for the privacy practices or content of those third-party websites.

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7. Contact Us

If you have questions about this policy or wish to exercise your rights regarding your data, please contact us at noemi@heldinresonance.com.